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Policies at Quail Point Farm

Find out more about how we ship or exchange products. Please don’t hesitate to contact us if you have any questions!

Store Policies: Store Policies

Our Shipping Policy

How We Do It

To offer free shipping we ship using USPS Priority Mail. Processing order time is between 2-5 business days. Once order is processed we will notify you via email of shipment and tracking information. If needing faster shipping please email us. At this time we only ship within the United States.
Additional shipping fees may apply for some of the larger products for the states of Alaska and Hawaii.

Store Policies: Shipping Policy

Returns and Refunds

Our purpose is to make sure you get quality products.

  • If the product is damaged during shipping notify us right away. We need a picture of box or envelope and a picture of damaged product. You can chose a full refund, or for us to send out exact item for free.

  • If you are simply unsatisfied with the product or changed your mind refunds will not be given until product is returned. Customer is responsible for return shipping.

Tablet User
Store Policies: Return Policy
Beverage Mug and a Laptop

Privacy at Quail Point Farm

All about Information Security

We value our customers. Your privacy is of upmost importance. We do not share or sell any of your information. We keep your information private. If we come across any suspicious activity you will be notified immediately. 

Your privacy is of the highest importance to our business. We want you to be confident in purchasing from our site.

Store Policies: Privacy Policy
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